Return & Refund Policy

🔄 Return & Refund Policy

No returns or refunds are accepted after the order has been delivered, except in cases where the item is damaged upon delivery.

Any damaged item must be reported within 24 hours of receiving the order.

The item must be:

• Unused
• In its original condition
• In the original packaging

Clear photos or videos showing the damage must be provided.

✅ Eligible Cases

• Item received damaged or broken
• Damage caused during shipping

❌ Non-Returnable / Non-Refundable Cases

• Change of mind
• Wrong size, color, or product selected by the customer
• Delays caused by the courier
• Incorrect delivery information provided by the customer
• Normal wear and tear
• Discounted or promotional items

🔁 Replacement Policy (Damaged Items Only)

Once the damage is verified, we will offer:

• Replacement of the same item, subject to availability
• Store credit if replacement is unavailable

Cash refunds are not provided.